A demonstration of an innovative ‘next generation’ smartphone service called eMobile awaits visitors to the MAXXESS stand at Intersec 2011.
“eMobile provides a very exciting opportunity for organisations to dramatically improve the effectiveness of how they communicate with their mobile workforce,” said Lee Copland, Managing Director of MAXXESS Systems EMEA. “Visitors to Intersec will be amongst the first to see the major contribution eMobile can make ensuring that critical messages are simultaneously transmitted to an entire workforce and that any responses or requests for support are tracked.”
The new smartphone critical messaging service, which has been integrated into the MAXXESS eFusion security management software platform, is designed to enhance an organization’s existing communication infrastructure by providing simultaneous connectivity to an entire mobile workforce. Emergency information, crisis management instructions, general company news and product updates can all be communicated through organization defined screens.
Initially eMobile will be offered on Blackberry phones but ultimately it will also be available with Android, iOS and Windows based smartphones.
The Maxxess eFusion system will offer two types of messaging services:
Priority Messaging empowers an organization to communicate important information simultaneously to its entire mobile workforce. It also provides the means for individual mobile workers to directly connect to a specific department to request support by using easy to complete forms.
Duress Messaging provides peace of mind for lone workers who can access the ‘Duress’ features of eMobile if they feel threatened or if they encounter any other problem as they go about their work. When the ‘Monitor Me’ feature is activated, eMobile ensures that geolocating GPS signals are sent at regular intervals to a control room. If attacked or injured, users can activate the eMobile ‘Help’ feature to summon immediate assistance by pressing a pre-programmed key on the smartphone.
“The integration of the eMobile service into the eFusion platform significantly adds to an organization’s ability to respond effectively to what could be a mission critical incident,” said Lee Copland. “By interacting, for example, with the eFusion ViewPoint CCTV module, eMobile could ensure that live video of a developing incident is automatically displayed on a control room monitor.”
The eMobile service also provides the facility to carry out surveys and analyze the results in real time. It may be, for example, that an organization will wish to check who might be available for overtime work on a specific day or it wants to equip its mobile workforce with an easy way of providing feedback on a new product or service.
MAXXESS Systems will be on stand 2-813C in the Commercial Security & Information Security zone of Intersec 2011 which takes place 16-18th January, 2011 at the Dubai International Convention and Exhibition Centre.
About the company
MAXXESS Systems is in the business of security management. The company has been a leader in traditional access control for decades and has enjoyed particular success over the last five years with its integrated hardware and software solutions which provide business and government with the very highest-level of security management. MAXxess Systems are installed worldwide and range from small two-door systems to large campuses with multi-buildings or multi-sites managing hundreds of doors and thousands of badges.
MAXXESS software solutions enable a multitude of different types of systems to be seamlessly integrated together to ensure clients get the maximum out of their security systems, improve operational efficiency, reduce costs, maximise the life of existing systems and facilitate seamless migration to new technologies. Key to the success of what MAXXESS offer through the eAXxess, eFusion and EndPoint adaptive software suites is that clients do not have to strip out existing infrastructure when implementing new technology. This does not in any way, however, limit the ability to do so in the future, when new threats or requirements evolve.
MAXXESS Systems is a privately held company with its main headquarters in Anaheim, California. MAXxess Systems Europe, Ltd operates in the U.K. and services Europe, Middle East and Africa.